frequently asked questions about privacy curtain cleaning
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What are privacy curtains?These curtains provide an extra layer of comfort and privacy for patients. HIPPA laws require medical facilities to have clean and sanitized covered entities (privacy curtains) for their patients.
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How often should privacy curtains be cleaned?Depending on the services your medical facility renders, and the standards that you are required to keep, your privacy curtains should be cleaned every 3 to 6 months.
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How are privacy curtains cleaned?If you choose to have your privacy curtains laundered at a separate location, HIPPA laws require that you have replacements set up at your facility while your curtains are being cleaned. However, Superior Drape can perform our services on-site and void this traditional, lengthy process. 470-228-9785
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How soon can I get my privacy curtains cleaned?That all depends on you! Superior Drape has flexible hours and can have your appointment made within a week of initial contact. If it is an emergency, we can come within 24 hours!
privacy curtain Billing & Pricing
We'll work with your budget and quote you based on your specific needs.
ATTN EMORY FACILITIES:
PO Numbers
If you are an Emory facility, Emory accounting requires that Superior Drape has a PO Number before we can perform our privacy curtain cleaning services at your location. Follow these simple steps to get started:
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1. After we provide your FREE written quote, enter this information in SCM as a NON-CAT purchase.
2. Make sure that your keyboard is in CAPS LOCK when entering NON-CAT purchases.
3. Accounts Payable will tie the invoice to the PO Number that is generated to properly process payments.
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If you are not sure about the PO Number process, please check with Emory Accounting and confirm that the above process has not been updated or changed.
Scheduling an Appointment
We appreciate a week's notice when scheduling an appointment to clean your privacy curtains. However, we offer emergency services within 24 hours in special circumstances.
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If you need to reschedule an appointment, please give us at least 24 hours notice via email.
Satisfaction Guarantee
Our cleaning method disinfects your privacy curtains completely! We have good results removing blood, bodily fluids, food, stains, etc. We cannot remove ink or sharpie pen stains. We cannot remove paint.